Tuesday, July 5, 2011

Just because.

…it's worth remembering: a community manager should not be just a mouthpiece.
Some actually have a clue about 'non relevant stuff', like business, sensible balancing, and how they tie.

Sunday, July 3, 2011

Veni, vedi…

Vici ?

So went the CSM to the land of melting glaciers and anti-airliners volcanoes, had a sit-down with :teamawesome:, smoked the peace calumet, and returned happy enough to tell their people the sky is not falling, after all.

"How do I tell Hilmar he looks like a fool in this costume ?"

Although CCP has both clarified and mollified their position relative to for-pay content, it's all very contrived and timid — we're a far cry from the kind of heart-to-heart rendezvous with the community that would have been required to turn the situation around.

I can't say for sure what the CSM agenda was, going in, but if they got what they hoped for, they missed the mark by a mile and a hair, imo.

Friday, July 1, 2011

Escape from the black hole

In recent entries I covered how CCP had little choice but to try and restore customer trust pronto, before the monetization failure cascade they've thrown themselves into proves terminal.

We have to assume a week's worth of clue-by-four bashing by the community and media, then a bit of quiet time with the CSM drove that point home, or the whole discussion is moot, and it's time for a postmortem.

Obviously, neither the CSM nor anybody (but possibly their major shareholders and creditors) can force CCP to do what is suggested below, and :teamawesome:'s reluctance to admit to any mistake or fault is  the stuff of legends.

Thus, the only question now is whether CCP prefers to die in a freakish gasoline accident, or surrender to reason, and live to fight another day.

"If there is anything that this horrible tragedy can teach us, it's that a male model's life is a precious, precious commodity. Just because we have chiseled abs and stunning features, it doesn't mean that we too can't not die in a freak gasoline fight accident. "